Wednesday Mar 16, 2022
E122: Talking Reverse Logistics & Returns Management as a Strategic Brand Strength w/ Chris Jarvis, uReturn - At the Coalface Podcast - 17 March 2022
- Chris Jarvis is the Founder of uReturn - https://ureturn.ca
- uReturn is a new, Canadian startup SaaS platform designed to efficiently automate and manage the returns process for (primarily) eCommerce and Omnichannel merchants
- You can think of uReturn a bit like a reverse logistics order management system
- The entire goal of uReturns is to make returned, resalable items available to sales channels as fast as realistically possible via smart routing and returns logic
- uReturns goes way beyond traditional returns UX platforms and dramatically enhances the experience for both merchant and customer
- In this episode, Jason and Chris discuss how the reverse logistics industry is badly broken and how uReturn intends to help fix it
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